WHERE DO YOU SHIP TO?
We currently offer shipping Worldwide!
WHEN WILL MY ORDER SHIP? DELIVERY TIME?
After an order has been placed, it is promptly sent to our production facilities where we will make a custom print for you and ship your item(s) within 7-10 business days. Below are expected delivery times based on your location.
US Delivery Time Estimates: 2-3 Weeks
International Delivery Time Estimates: 2-4 Weeks
If your items have not arrived within 60 days of the date of original purchase, contact Customer Service for a full refund of your purchase. This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries.
HOW DO I TRACK THE STATUS OF MY ORDER?
Every customer receives a tracking numbers after your order has been shipped! We even allow you to track your order on your website at: 24 Style Tracking Center.
If you just received your tracking number, please allow a couple of days for the tracking number to register with the carrier's website. If you did not receive a tracking number by email, please contact us at firstname.lastname@example.org and we will quickly provide you with a tracking number.
WHAT IS YOUR RETURN POLICY?
You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. This excludes custom printed shoes. You will only be allowed to switch them out for the correct size needed in the same style shoe. Thank you!
NOTE: We do not provide pre-paid shipping packages to send products back to us. You must send back the product at your own expense.
WHERE ARE YOUR PRODUCTS SHIPPED FROM?
The origin of each product varies depending on the product and depending on your location. We use different production facilities across the world to assist in shipping because we offer shipping across the entire World. Our production facilities are currently located in North America, Asia, and Europe.
DO YOU OFFER WHOLESALE PRICING?
We offer wholesale pricing on a very limited basis. Please email us for more information.
WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries email us and your email will be forwarded to the best person!
WHAT CARRIER DO YOUR ORDERS SHIP?
All U.S. orders are shipped via UPS, USPS, or DHL. International orders vary based on the location, but DHL is often the preferred carrier.
ARE THERE DUTIES FOR AMERICAN ORDERS?
No there are no additional duties.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept ALL major Credit Cards (Visa, MasterCard, American Express and Discover) and PayPal.
WHAT ART DO YOU PUT ON YOUR SHOES?
For our canvas printed shoes, customers bring us an image they want on a shoe and we make it for them. Upon their approval, we put their designs on our website for everyone else to buy! If you want to do the same, send us an email at email@example.com.
CALCULATING YOUR ORDER COST IN A FOREIGN CURRENCY
Based on your location, prices on our website should be listed in the currency of your current country. HOWEVER, all charges are made in U.S. Dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. The following website features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates: XE.com – Foreign Exchange Rate Calculator.